Wait until the property is safe
Major storms can leave electrical, structural, gas, contamination and falling-tree hazards. Follow evacuation and re-entry instructions. Call emergency services or the utility when immediate hazards are present.
Document and protect
- Photograph conditions from safe locations.
- Notify your insurer promptly.
- Use temporary protection only when it can be installed safely.
- Keep receipts and written communications.
Floodwater is not ordinary water
Water entering from outside or from sewage can contain contaminants. Ask providers about protective measures, material removal and cleaning standards appropriate to the water source.